Remote Desktop Instructions

Your IP and Domain

Visit this site from your office computer connected to ethernet only to obtain the correct IP and Domain.

VPN Instructions using different Operating Systems:

Other ways to connect


Step 1

Make sure you have working internet at home

( wifi or ethernet).

Step 2

Connect to USC’s Virtual Private Network (VPN)
Instructions using CISCI VPN AnyConnect

If you are having problem connection to VPN, use the new instructions.

Step 3

On Windows 10 OS

To open the Microsoft Remote Desktop (RDP) application, press the (  Window key + R) together. In the Open: text field, enter mstsc and press the enter key or click on the OK button.

Alternatively, you can press the Window key, and type, Remote Desktop, and press Enter.


If you have not already done so, be sure to download and install the Microsoft Remote Desktop 10 from your AppStore first. (Microsoft Remote Desktop 10 requires version OS 10.12 and above).

To open the Microsoft Remote Desktop (RDP) application,
Click on the Spotlight search icon at the top press the
(⌘ Command key + spacebar) together.

In the Spotlight Search box type in Microsoft Remote Desktop 10 to find the application.
Run the application.

Step 4

On Windows 10 OS


Enter work computer IP or Hostname and click on the Connect button.

Step 5

Enter the credentials you use to log into your work computer.

If you are on the Med Domain you must type med\yourusername in the user name box. (For example if your USC Nest ID is: ttrojan, it would be med\ttrojan).

If you are on the PrevMed Domain you must type prevmed\yourusername in the user name box. (For example if your USC Nest ID is: ttrojan, it would be prevmed\ttrojan).

Step 6


You should now be connected now.
If you are still having issues, do not worry. We are here to help you.
E-mail or visit

After thoughts

Here is a nice YouTube video on how to use multiple monitors with Remote Desktop for Windows 10.

There are more than one way to connect remotely

Chrome Remote Desktop

You can access remote desktop using your Google Chrome browser!

USC Hosted VMware Horizon

This is USC hosted remote desktop, which is not your own, however, it is full of apps like Photoshop, SAS, and more.

show my pc

A quick way to show our IT team your desktop for servicing, Show My PC is the way to go.

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